We help clients understand and transform the network of process value chains that drive their organizational performance. Through our Accelerated Improvement eXperience^TM system, we combine Lean Six Sigma (LSS) tools and domain expertise with organizational change management, project portfolio management techniques and information technology optimization to help our clients address short-term improvement needs while creating cultures of continuous performance improvement (CPI). Our approach results in an Enterprise Operating Model that is shared by and understood throughout the organization. This model becomes the foundation for operational execution, resource allocation, delivery of services to customers and ultimately attainment of desired strategic results. Our Black Belts, Master Black Belts and domain experts collaborate with our clients in execution-based workout teams to assess process value chains, explicitly link the enterprise operating model to strategic and customer objectives; identify and prioritize needed improvements to the model, or to individual processes; and work alongside senior executives and front-line managers to implement sustainable people, policy, process or technology solutions. The AIX^TM system and our process expertise spans back-office administrative processes, acquisition processes, supply chain and logistics processes, customer facing processes, and core mission processes.

We deliver our services by focusing on aligning improvement efforts to strategic priorities, designing and executing 30-60-90 day improvement campaigns to deliver accelerated results, and providing a foundation for organizational maturity, continuous performance improvement and self-sufficiency. Our Business Process Transformation services include:

• Process Alignment. We utilize strategy development and balanced scorecard tools to help our clients create enterprise deployment roadmaps, project identification and deployment campaigns based on strategic and leadership priorities, organizational maturity and culture.
• Process Analysis. Conduct comprehensive assessment and analysis of cultural maturity, organizational readiness and process performance relative to current and projected operational and customer requirements in order to identify and define gaps and provide recommendations for targeting improvement projects and campaigns.
• Process Design. Apply Design for Six Sigma (DFSS), SIPOC and other tools to design highly-optimized processes, lean value chains, and integrated operating structures to support new processes, products and services.
• Campaign Execution. Deploy Black Belts and Master Black Belts to work alongside leaders and front-line process owners; and provide project team leadership, mentoring and coaching to execute full-scale Define, Measure, Analyze, Improve and Control (DMAIC) campaigns and projects.
• Campaign Management. Provide a program management office (PMO) structure to support the stand-up, organization, ongoing implementation, and measurement of centralized our distributed process improvement efforts and campaigns.
• Training & Organizational Change. Develop tailored programs of instruction to provide Executive, Green Belt and Black Belt training, human capital development and knowledge transfer to support organizational change, cultural adoption and continuous process improvement.